ChatGPT Enterprise
Projects, company knowledge, deep research, plugins and agents in your company's secure workspace.
Start: What ChatGPT is and where things liveAbout ChatGPT Enterprise
ChatGPT Enterprise is OpenAI's ChatGPT for companies, alongside the Business and Edu plans. It drafts, summarizes and answers questions inside a shared company workspace. Projects keep ongoing work in one place, company knowledge answers from your connected apps with citations, and deep research writes cited reports. Plugins are replacing custom GPTs, and ChatGPT's agent asks you to confirm high-impact actions. Admins set retention, app permissions and sharing.
Best for: People with a ChatGPT Business or Enterprise seat at work, and the admins who set up the workspace.
Good for
- Keeping ongoing work in a Project with shared files and instructions
- Answering questions from your company's apps, with citations and your own permissions
- Cited research reports where you review the plan before it starts
- Drafting and rewriting emails, briefs and documents
Where people slip
- Putting work data into a personal ChatGPT account instead of your company workspace
- Forgetting that company knowledge has to be turned on in each conversation
- Repeating a deep research claim without opening its source
- Setting an app to Allow all actions when Always ask would do
Does OpenAI train on ChatGPT Enterprise data?
Not by default. OpenAI says it doesn't use Business, Enterprise or Edu data for training unless the customer opts in. Personal plans work differently, so check which account you're signed in to.
What is company knowledge in ChatGPT?
A mode that answers from your connected work apps, with citations, and respects each person's permissions. You turn it on under the composer in each conversation. It can't take write actions. For those, use an app with @.
What happened to custom GPTs?
OpenAI is moving custom GPTs to plugins, which bundle skills and apps. You can migrate a published GPT from My GPTs. Custom actions don't carry over, so rebuild them with a supported connector or a custom MCP server.
What are apps in ChatGPT?
Apps, formerly called connectors, link ChatGPT to your other tools. Use one with @ or the + menu. Each app has a permission level, from Always ask to Allow all actions. On Enterprise, apps are off until an admin turns them on.
Checked against ChatGPT Enterprise's own docs on 2026-11-06.
Basics
Know what ChatGPT is, find your way around your company workspace, and get your first useful answer safely.
New to ChatGPT Enterprise? Start here. Already use it? Skip to the next milestone.
0 of 2 lessons completeWork safely in your workspace
Pick the right account for your data and set up Projects for ongoing work.
0 of 2 lessons completeAnswers you can source
Use Company knowledge, apps and deep research to get answers you can check and share.
0 of 2 lessons complete