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Operations · UiPath

UiPath

Combine robots, agents and people in one process. Build and test agents in Studio Web, route exceptions to Action Center, and govern AI with the AI Trust Layer.

Start: What UiPath is and where things live

About UiPath

UiPath is an automation platform that combines software robots, AI agents and people in one process. Robots follow fixed steps, agents handle unstructured inputs and decisions, and people handle exceptions in Action Center. You build agents in Studio Web and orchestrate the whole process with Maestro. Admins govern AI use with the AI Trust Layer policy.

Best for: Operations, finance and automation teams who build or run UiPath automations and want to add AI agents safely.

Good for

  • Repeatable, rule-based work done by robots
  • Drafting, summarizing and first-pass triage done by agents
  • Sending exceptions to a person in Action Center
  • Testing agents with debug runs, traces and evaluation sets before publishing

Where people slip

  • Using an agent where a fixed workflow is safer, like high-risk financial transactions
  • Putting real customer data in process documents you give Autopilot
  • Treating Autopilot's generated selectors as finished work
  • Publishing an agent before it passes enough tests and evaluations
What is UiPath used for?

Automating business processes. Robots run fixed steps across apps, agents handle work that needs judgment, and people step in through Action Center. Maestro ties them together in one process.

What is the difference between a UiPath robot and an agent?

A robot runs a deterministic workflow, the same steps every time. An agent uses an AI model to handle unstructured inputs and make decisions as it runs. UiPath recommends deterministic automation for high-accuracy, legal, financial or regulatory tasks.

What is UiPath Autopilot?

UiPath's coding agent. It can build an RPA workflow from a description, a list of manual steps, a process document or a template. Review what it builds, since its selectors are drafts.

What is the AI Trust Layer?

The admin policy in Automation Ops that governs AI use. It sets product toggles, guardrails such as In Flight PII masking, audit saving, and allowed models and regions. UiPath says it keeps data from being stored outside UiPath or used to train third-party models.

Can I try UiPath for free?

Yes. The Community plan is free for individuals and small organizations, with one tenant and a fixed set of licenses. At work, you usually join an organization your admin created.

Checked against UiPath's own docs on 2026-11-06.

Start here

Basics

Know what UiPath is, find your way around Automation Cloud, and build, test and publish your first small workflow safely.

New to UiPath? Start here. Already use it? Skip to the next milestone.

0 of 2 lessons complete
What UiPath is and where things live4 exercises
Your first workflow in Studio Web5 exercises
Milestone 1

Robots, agents and people

Pick the right worker for each step, design the human handoff, and brief Autopilot so its first draft is worth reviewing.

0 of 2 lessons complete
Robots, agents and people4 exercises · Pro
Brief Autopilot and check its work5 exercises · Pro
Milestone 2

Build and test an agent

Build an agent in Studio Web with tools and escalations, then prove it works with traces and evaluations before publishing.

0 of 2 lessons complete
Prompts, tools and escalations5 exercises · Pro
Debug, traces and evaluations5 exercises · Pro
Milestone 3

Orchestrate and govern at scale

Run agents, robots and people in Maestro with Action Center, and set the AI Trust Layer and Studio Web policies that govern them.

0 of 2 lessons complete
Maestro and Action Center5 exercises · Pro
AI Trust Layer and governance policies5 exercises · Pro